The AGO released their report of audit for government bodies and found many lapses in various MUIS operations.
In their report it states that between 2012 and 2018, 226 haj applicants had passed away before they could go for their Haj. However, MUIS did not refund their families back the admin fees that they had already paid.
“The total value of haj administration fees yet to be refunded amounted to $57,900,” said the AGO report. This was also not the first time the AGO has pointed out this lapse to MUIS.
MUIS is tasked with overseeing the Haj in Singapore, but it is clear that they are not managing it properly.
First, the wait to perform Haj is so long that many people are not able to fulfil their obligation to the 5th pillar of Islam. Second, we are not allowed to use CPF for Haj and even made to pay a Haj admin fee in advance before we even go. Now, it has been revealed that MUIS has not been paying back the refunds to those who were unfortunately not able to go.
MUIS, Why didn’t you refund the money? Is there a need to collect the fee beforehand? Why can’t collect it when we actually go for the Haj? Why can’t you completely waive off the fee? Are you trying to profit off the common people?
These are urgent questions that MUIS needs to answer!