Needy Muslims Resort to Seeking Aid From Church because of MUIS’ Reluctance to Help

There was a case recently that typifies what Malay Muslims who are less financially fortunate face when they asked for help from their own Muslim organisations. There was this couple, K and wife N. They had fallen into financial difficulties, K had gotten retrenched, and he had been jobless for quite a while.

The couple had three kids, the youngest of whom was less than 3 years old. K had been desperately looking for a job, but got rejected at almost all applications. So, as a last resort, the couple decided to approach MUIS for zakat. After all, what good is a Muslim body if they cannot help own Muslim community, right. The first thing that went wrong was the officer at MUIS telling the couple to approach their nearest mosque for application, as MUIS does not do direct applications.

So, the couple approached Mosque A, only to be turned away as they lived a bit further than the mosque. So they turned to Mosque B, nearer to their house. The officer who answered their call was at first nice, as she thought they wanted to donate. But when told they wanted to receive alms, her tone changed. The couple was told that Mosque B was busy, and they will call them again. A week later, no call, so the couple called the Mosque B themselves. True enough, the mosque had forgottten about them. Another mosque officer told the couple application must be done in person, and not via phone.

Couple went down to Mosque B, did their application forms, only to be met by sarcastic remarks, like if the husband cannot find a job, why not let the wife sacrifice and find work, and place the kids in childcare, because childcare also have subsidies. But the main point was, childcare application already got cash involved, and this couple are in desperate need of cash, so how will this work? To make things worse, there were even snide remarks like why have so many kids when financialy the couple were struggling.

The couple just kept silent, as they really need the financial help. It was only 2 months later that financial aid was given. But looking around, it is not rare to find Malay Muslim families asking for aid from Churches and Buddhist organisations, instead of MUIS. And when they go there, they are not judged, and given immediate help once proven they really need the help. Why Malay Muslim organisations cannot do this?

The big question is this. Why is MUIS so stringent and reluctant to offer help to the Muslim community, when their reserves is at $100m? They need $8.3m annually to pay the salaries of their staff, which includes a CEO, 2 deputy CEOs and a President. Why so many high earners in an organisation that cannot even get their admin right? What are they doing there, earning their big bucks? And why are their case officers insensitive towards others? They are social workers, so why look down on those in need, and is there any need to be sarcastic? Ever thought the reason why Muslims turn to other religious organisations is because our own religious body is loathed in helping us?

And the one that hurts, isn’t this a good way for other religious bodies to sell their religion to the Malay Muslims in need, because your own religion turned their backs on you?

#MuslimsunderrepresentedinSingapore #bebaskanMUIS #PAPdog

124 Comments

  1. Hi.. sad to hear about Mr K and Wife. As a non Muslim we can understand their situation. While he is looking for a job, I would like to asked if he can go to any fast food restaurants to work as they are always hiring as long as you are willing to work. The salary might not be much for some but it’s a starter.

    1. Yes its true..sometimes they would say in the sarcastic way when asking the question. Sometimes its hurt so much till i dont want to go ask for help. But i have too😢

    2. They won’t help unless u r Malay
      My girls are Malay muslims but I’m their ic I’m they’re Eurasian – taken after my race .. they don’t get any muis subsidies or payouts when they do well in their studies despite being born to a Malay Muslim father n I myself was not a Muslim..

  2. MUIS certainly must address the gaps as zakat funds are a trust and there is a fiduciary relationship there. I do not think there is anything wrong in how people get support which in this case is from good samaritans who are not MUIS. Grace is bestowed regardless of affiliations. insha A.

    1. Correct, Jane Doe.
      Many years ago, I had brought my adopted mother to seek financial help from MUIS. As she is in dired need of financial help and not working – she was in her 70s, i thought MUIS could help. All we got was a cold shoulder from the staff there and they looked us like we are beggars trying to get money from them. They also said that since I am financially helping her, then, the cannot help. In other words, she must be all alone, with no help at all from anyone, then MUIS can help. What a heartless and hopeless organisation in Singapore. Imagine explaining that to my adopted mother. She must had felt heartbroken not getting the help she needed. Oh, as we were leaving, that heartless staff called out, she said – Even if we can help, we can only give her $90 each month. Hopeless.
      I then approached a social worker who came to her house to interview her and 2 weeks later she got the help – $200 per month – with no fuss!
      MUIS should be deregistered and forgotten.

    2. Yes, Muis don’t help. We stay in 1 room Flat with 6 of us . I experienced 32 years ago, when my Father had stroke. My mom was a house wife . My mom and me when to Muis for help , they said they can’t help because we had TV, Fridge and home telephone . All that things was bought by my uncle. Then we went to Matar Road (orphanage home) for help . We got $30 with 1 packet of rice every month for 1 year. We went to welfare and we got groceries 1 time with a wheel Chair.
      My Mom work hard with 2 Jobs to feed us.

      My race is Malayalee (Indian) and I’m 47 years old. My $ has been deducted by Muis for 27 year till Today . I know can’t get help from them because I’m Indian.

  3. This is not the first time I have heard of this about MUIS. That is why I have never asked them for help till of late… Due to the inefficiency of a particular SSO… Another organisation which I find differs in their very own standards…and I have every right to assume that this SSO was biased in assessing my financial situation. It was really frustrating to have to go such extends in order to ask for help.. For our family. I am grateful that the officer I met at mosque M was very helpful and sincere.
    As an overview, its not about the organisation itself… Its who works for them. Its normal for humans to judge and assume but for me… If u wanna work in an organisation that’s supposed to help the needy in any way possible, ur EQ should be on par as ur IQ. Get into ur head that all the people who came looking for help are really in need of help even though u think they don’t… Cz u dnt knw anything about them. So keep ur opinions to urself.

  4. Wasn’t surprised as couple of years back same thing happened. A guy was turned down by Muis. His last resort when to church asked for financial help given,got a job from there he took his hold family converted to Christians..sad sad case.

    1. This is what we fear about! Most time money can change ppl beliefs. But who to blame? All starts frm MUIS! Ahhh… jawab kau mereka2 yg terbabit diMUIS di depan Allah! For that family.. Innalilahi Wainnalilahi rojiun… 😢

  5. Refer to the above,
    Here’s another question ,
    Im an Indian/chinese muslim.
    Few years ago my daughter had applied for studay loans but was rejected.
    I call up MUIS n wanted to know whats the reason was n this was what they had said to me.
    Other races muslims r not illegible to get help from MUIS,only malays r entitle. I spoke to some needy Malays n they themselves said that they having problem on asking help from MUIS. !
    They seek help from other religious organisations which they got the help(eg.Sinda)
    Sinda said they r helping the needy regardless of race n religion..
    Thats really touched..
    Im not a Malay but when comes to my monthly payroll, surprisingly my salaries were deducted every month into MUIS acc.!!!
    So the existance of MUIS here is to pocket our money every month,including other donations into their pockets?

    1. Hi

      Regarding financial aid, I know of someone who received $30,000 loan free of interest to study in Australia. This person has been living in Australia for 15 years and has no intention to return to Singapore.
      Why is this person get the free interest loan??

    2. Dear Disappointed

      I know of someone who received study loan of $30,000 free of interest to study in Australia ( and at same time to work). This person has been staying in Australia since 2000. Studied there all along.
      No intention to return to Singapore to work.

    3. Go get a lawyer pro bono to take civil action against MUIS to recover your monies, damages for pain and suffering. There may be some crazy clause on MUIS that may put a plug on suing them… but a lawyer can check. One case will open the floodgates . Truth to power. We can crowd fund this. Take action don’t just complain until the cows come home. Will look out for crowd funding request

    4. Religious supposely got nothing to do with race.MUIS is just a disgrace organisation.They should be abolish.I even heard a story of old couple approached the asshole officer at muis and later were told why not sell tissue paper.Sarcastic Reply from bastards.So thats why I called them MUIS=Majlis Ugama Iblis Syaitan.

    5. Same here! Mendaki cut my pay but refused to help my family members financially when we were younger.. My parents had a hard time paying for our poly fees.. But now as I am working as a civil servant, Mendaki has no shame whatsoever in deducting my pay monthly.. And worst, my late aunty has just passed away in June this year.. MUIS is after her money just because she has no heir/ children.. My poor grandaunt has plans to contribute the money to various VWOs in SG.. But MUIS die2 say they will do that on her behalf.. RUBBISH!

    6. Very simple bro… Ask your finance department to stop deducting….can be done…the money is yours… Been thru… Im a Chinese/Muslim myself…and they don’t accept us as Malay

    7. I totally agree with you on that point, you gotta be a “malay muslim” to be entitled to those funding, etc. Being a muslim and non malay we’re always shoved aside and told we dont meet the criteria but our monthly pay deduction is .

    8. Hi disappointed Soul, I can across the same situation when when I was poly in year 1991.no subsidies given to me coz I’m Indian Muslim, but, they did deduct the mbmf from my dad’s salary. Now, I stop contributing to them. I get the freedom to decide to which organisation I wish to donate to.

  6. There are Singaporeans out there who can help the family’s plight. Share contact. I respect the need to hold our institutions accountable and kudos to the whistle blower.

  7. Yes I also been in their shoe seeking help from the MUIS but they turn me down after asking whole lot of questions… Very dissapointed…

    1. So true .. i experienced the same too🤦‍♀️ Muis and Mendaki both are the same. Staff never show simpity and they are rude too..

  8. If the story is true and genuine, what a shame to MUIS.
    Then what is the purpose of collecting zakat during the holy month of Ramadan, if MUIS cannot help Muslims who are really in need.
    Very, very sad!!😥

      1. Bismillahi.
        Innalillahi wainna Ilahi rajiuun.. 😰

        15 MAKSIAT YANG AKAN MENURUNKAN BENCANA ..

        Dari Ali bin Abi Thalib r.a. Rasulullah saw bersabda,

        ‘Apabila umat ku telah membuat limabelas perkara,
        maka bala pasti akan turun kepada mereka yaitu:

        1. Apabila harta negara hanya beredar pada orang-orang tertentu.

        2. Apabila amanah dijadikan suatu sumber keuntungan.

        3. Zakat dijadikan hutang.

        4. Suami memperturutkan kehendak isteri.

        5. Anak durhaka terhadap ibunya,

        6. sedangkan ia berbaik-baik dengan kawannya.

        7. Ia suka menjauhkan diri daripada ayahnya.

        8. Suara sudah ditinggikan di dalam masjid.

        9. Yang menjadi ketua satu kaum adalah orang yang terhina di antara mereka.

        10. Seseorang dimuliakan karena ditakuti kejahatannya.

        11. Khamar (arak) sudah diminum di merata tempat.

        12. Kain sutera banyak dipakai (oleh kaum lelaki).

        13. Para artis-artis disanjung-sanjung.

        14. Musik banyak dimainkan.

        15. Generasi akhir umat ini melaknat (menyalahkan) generasi pertama (sahabat).

        MAKA PADA KETIKA ITU HENDAKLAH MEREKA MENANTI ANGIN MERAH atau GEMPA BUMI atau pun MEREKA akan DIROBAH MENJADI MAKHLUK LAIN .’

        (HR. Tirmizi)

        1. Saya akan tuntut sorang Sorang….dari Clerk sampai Mufti….setiap deduction dari wang saya slama ini…Haram bagi mereka…HARAM bagi MUIS….sampai diaorang Taubat Nasuha…maka saya Halalkan…

      1. Sad…but almost all saying thru their bad xperience …my salary being deducted $3.50 or $5.00..i cant recall …already resign…if i my self MUIS unable to help…atleast help e others who need it most…so sad Muslim turn to others non muslim organisation for help….im Malay…even Malay we have so much difficulty…more ever my Indian n Chinese Muslim Brother…asking for Financial assistance…23 yrs working and deduction…where all e Money…..we shall met at Mahkhamah ALLAH S.W.T.

    1. I’m not shock to hear such treatment fm MUIS , MUIS should be investigated by the authority, where the zakat gone to , personally I did not give any donation to them because of Mr K kind of experience

      I’ve heard that if any of their staff family , friends who will apply for such help surely get through ,

      If this is what MUIS do than it’s very much ashamed or perhaps they should reveal their assets publicly

      How ever I’m very much appreciate the church or temple did offer Asst once cfm it’s genuine case THANK YOU very much from my heart

      Any if Mr K have a valid class 3 can call me at 91992937

      Best regards to all

      Siraj

    2. I’m not shock to hear such treatment fm MUIS , MUIS should be investigated by the authority, where the zakat gone to , personally I did not give any donation to them because of Mr K kind of experience

      I’ve heard that if any of their staff family , friends who will apply for such help surely get through ,

      If this is what MUIS do than it’s very much ashamed or perhaps they should reveal their assets publicly

      How ever I’m very much appreciate the church or temple did offer Asst once cfm it’s genuine case THANK YOU very much from my heart

      Any if Mr K have a valid class 3 can call me at 91992937

      Best regards to all

      Siraj

  9. An 84 years old widow failed to get zakat but baitulmal took 3 shares of her husband unnominated cpf balance. Now struggling.

  10. This happen to me 30 years ago.
    I approched Mendaki to attend computer course.
    To register but no money to pay deposit.
    I was doing NS, pay begining of nx month.
    The couter girl told me if no payment cannot
    Process.
    I showed her my 11B (army ic) and told her if needed hold to my applications.
    Ended i was turn down.
    I joined TMC computer school which give me installment payment n further discount.

  11. So sorry to hear yr story my story is whose than them..i went to ask for for help bt was turn down n they say they only help singles parents n i say then if i gt family then how..they say u can find work then i say if e company dont want to hire then how…i amke my best solution n disscuse with my wife n tiz is e best way to have my family food..u guest wat…i straight away jatuh talak 1 dgn my wife infront of them n then say to them i want to see wat you goin to help for my kids n wife

  12. So sorry to hear yr story my story is whose than them..i went to ask for for help bt was turn down n they say they only help singles parents n i say then if i gt family then how..they say u can find work then i say if e company dont want to hire then how…i amke my best solution n disscuse with my wife n tiz is e best way to have my family food..u guest wat…i straight away jatuh talak 1 dgn my wife infront of them n then say to them i want to see wat you goin to help for my kids n wife…if muis cannot help also i will bring my whole to sleep at east coast beach or changi beach so atleast we can fish for food then become like begger..we are not asking for permanent help bt temperory only n plz bear in mind we also pay $6.50-$3.50,if im nt wrong for donation

    1. They say they only help single families? I am a single parent and I seeked help from them only to be turned away cause they said I have siblings who are working. Which doesn’t make any sense. What have my siblings got to do with my plight?

  13. If this story is true, then the people who are involved by turning them away will be answerable to Allah .In the hadith ,people who doesnt help people who are in needs in this world then Allah will never help them when they are in difficulties in akhirat..

  14. Well saddened with this case. Unfortunately this is not the first case. Thousand of application have been rejected yearly. Indeed MUIS have pocketed the Donation without favouring your races as long you are a Muslims but when ask for help races will be question. Why ???? No races matter as long you are a Muslim. Why other Religion can open to all seeking help. We are no longer in 60’s 70’s now is year 2019. Beware about Zakat’s money this are not for you MUIS only but to help people in needs. May Allah forgive.

  15. These incidents have been happening from years ago, ive been to a church before and the priest helped me through his own wallet without judging or discriminating. I feel muis or the mosques have that “hollier then thou attitude” which they should change and ask themselve why they joined muis on the 1st place, is it for the high pay or to to sincerely help out the community without prejudice.

  16. Alhamdulillah dari feedback yang tertera.
    1. Meminta bantuan kewangan atau apasaja dari MUIS…Pandangan Saya hulurkan bantuan dulu. Andaikata Ada social worker menyiasat Dan beri pertolongan yang Ada.

  17. Ha ha at last we are getting this news..We., our entire family generation are pissed of with this MUIS…Need a complete review on their attitude and mentality..Well said collection welcome..Disburse wait..long long time..their grandfather money..My family approached Taoist temple..received 3 years scholarship…Now having a Degree holder…Got retrenched..loose out to Philippine Foreign Trash…Keep it up MUIS

  18. They only give to their kakis. Sack all this staff. They are rude inside out. Their sins already piled up so better dont make more sin. I know this has been going on many years. So dont waste your time.

      1. Sad…but almost all saying thru their bad xperience …my salary being deducted $3.50 or $5.00..i cant recall …already resign…if i my self MUIS unable to help…atleast help e others who need it most…so sad Muslim turn to others non muslim organisation for help….im Malay…even Malay we have so much difficulty…more ever my Indian n Chinese Muslim Brother…asking for Financial assistance…23 yrs working and deduction…where all e Money…..we shall met at Mahkhamah ALLAH S.W.T.

    1. Correct. I agree. I am also a convert and approach them for help at one time and the staff was also rude. With all do respect where is all the donation going too.

  19. Last time my fren now running a muslim autism sch asked MUIS for assistance he was told quote ‘ Dont ever think u can get it from us’ I told him to go public with the statement frm MUIS but he declined worried he will b ask to move frm his previous place at Sultan Mosque

    1. Assalam,you mean we can stop them from deducting our salary for so called “Mosque Money”?.I would like to know how,can you teach me,thanks…

  20. Hope our head of muis or our mufti know about this n take action. May be if officers handling the case cannot handle find or refer them alternatives that can help. Proper guideline need for officers.There is a problem of drawing the line between race and religion. Those in need should get help regardless of religion or race. We afterall singaporeans.

    1. Baru baru ni saya berbual dgn passenger yg nak pegi Grab office. Dia nak collect uniform (Grab Food). Dia ada rekod tak baik dan susah nak cari keje. So the moral of the story. Di mana ada kemahuan di situ ada jalan.

  21. Why is so have to happent. In this ogananization is suppose to be and Non Profit organization. SHAME ON YOU MUIS. Apakah orang di atas itu PATONG BERNYAWA. Sia2 saja mempunyai Kelulusan Berkitab Setiggi Langit tapi tak tahu menjalankan tugas amanah dari ALLAH. Didunia kamu Sombong Takabur dan Bongkak. Nantikan balas Allah padamu bila tiba saat nya Aamiin. Ya Allah Ya Rob. Tolong bukakan hati dan berikan petunjok pada mereka itu. Agar jangan lupa akan azab mu nanti InsyaAllh.

  22. Sad to say that some of them who work within the MUIS and mosques are having the feeling that they had already been in the Heaven’s communities. They behave like they are more sacred than others from the outer world. Such kind of attitudes should not be allowed to cultivate especially with the younger officials and office bearers.

  23. For those muslims that didn’t know , MUIS require employers of muslim employees to contribute a small amount of money from your own salary to MBMF( Mosque Building and Mendaki Fund ) .

    You can opt out of this contribution by submitting the form found in this link below and request to change it

    https://www.muis.gov.sg/media/forms#headingFour

    I suggest to you to change and opt out from contributing to an organization that is supposed to help MUSLIMS families but instead , we are being ridiculed and judged and rejected by other muslims .

  24. I heard alot about MUIS not helping the Malay muslim. So, it will be worst if the one asking for help is those from nter-marriage. For muslim, our pay are being deducted monthly and the amt deducted increases everytime our pay increase. They only acknowledge us of being muslim when it’s time to deduct for donations or when asking for donation. After that?? Nothing we could ask from them. Where did all our contribution go to?? I am really embarass tt my kids bursaries are all received from other non-muslim assn. And my kids hv been receiving them for more than 6 yrs without failed. And it’s not just my kids tt received them. There are some other muslim kids too. This is so so embarassing. The authority must conduct an audit and also to check on their criteria set for providing assistance. Plus, please teach the staff some manners when meeting or communicating with those who need assistance. Send them to communication skills courses. I believe MUIS will hv a lot of money to send their staff. Islam is a beautiful religion and the followers shd be humble and courteous towards others, be it to another muslim or not. But it seems MUIS did not follow the practice.

  25. Funny how we are deducted for the funds everymonth and pay all these.
    Yes we don’t mind it deducting for them. I mean what kind of org. Don’t help own people? At most spare like 2-4k?
    Since it’s a despo situation. At least it helps ease the burden? And I thought Islam teacher us to be kind.
    As funny as it sounds.

  26. Funny how we are deducted for the funds everymonth and pay all these.
    Yes we don’t mind it deducting for them. I mean what kind of org. Don’t help own people?At most spare like 2-4k?
    Since it’s a despo situation. At least it helps ease the burden? And I thought Islam teacher us to be kind.
    As funny as it sounds.

  27. Thats one of the a few major reasons why we singaporeans need to play a part by VTO especially the white party. If we can lodge them out, we can also can fixed MUIS, by restructuring them and make them an independent religious organization rather than an organization which is attached and controlled by the white party own people. No offense, those malay who is affiliated with the white party are like cows pulled by the master, most of them have no sympathy, compassion and helpful. They only does their work by following their master order without any single compassion and sympathy towards others. As long MUIS is still attached by the string the the garmen, we cant do anything unless we VTO.

  28. That’s the reason, why my family never pay to MUIS n mosques anymore for more than 10 years… it’s so rubbish attitude
    Money can all out to muis workers n volunteera by GALA dinner la … then to poor people. Like shit!

  29. Nothing new.. This is not just the only issue when comes from the Muslims. I always wonder what’s the point having the “Minister of MUSLIM” in Singapore when they can’t even solve the fundamental human rights from the Islamic perspective… Especially about the Hijab which is WAJIB! (a religious duty something that Muslims are obliged to do) They are only good to show the world that their forehead is getting darker and darker… they must be asking God for forgiveness for being puppets!

  30. Salam. May I know where else can we pay our zakat to apart from muis? Technically they are already taking an amount from our cpf. I don’t trust in their system and would like to pay my zakat elsewhere. I’m very disappointed reading all the comments.

  31. Another funny thing is we Singapore Arab communities have no ways to turn to MUIS for any helps or assistance while our monthly salaries are automatically deducted for MUIS donations, although there is an option to terminate the donation, we still continue to do so because we believe that it’s our responsibility to help others in needs. But why we can’t seek for any helps from this MUIS society. From their name, they should emphasis on Muslim instead of Malay

  32. After reading this article…I was wondering it the monthly deduction of our salary is it for helping the Muslim community in need, Singapore Mosque or paying for CEOs and upper management salary….????..as i also have heard a lot of stories regarding them not helping Muslim. I also heard the same stories about Mendaki.

  33. Bismillahi wasalatu wasalamu ala Rasulillah

    3 MUSIBAH Bagi Umat yang MENJAUHI ULAMA

    ANCAMAN BAGI YANG MENJAUHI ULAMA :

    Rasulullah (saw) bersabda,

    “Akan hadir suatu masa atas umatku,
    mereka menjauh dari para ulama dan fuqaha,

    MAKA ALLAH Akan MEMBERIKAN kepada MEREKA DENGAN 3 COBAAN,
    yaitu:

    1. ALLAH akan MENGHILANGKAN BERKAH dari REZEKINYA
    .
    2. ALLAH akan MENGIRIM KEPADA MEREKA PENGUASA YANG ZALIM.

    3. Mereka akan MENINGGALKAN DUNIA TANPA membawa IMAN KEPADA ALLAH Ta’ala.

    sabda Rasulullah (saw)

    “ULAMA itu ADALAH LAMPU-LAMPU di BUMI,

    SEBAGAI PENGGANTI PARA NABI,

    MEREKA ADALAH PEWARISKU dan PEWARIS PARA NABI.”

  34. Nothing new about them. Lahanatul jahanamin. May Allah ease all out hardship even they can’t help us we should seek other helps. Msf at bedok also very helpful inshallah!! Muis are now puppets!!!!

  35. I am not pro to any side but in this case it should be forward to Minister in charge of the community, I believe maybe there is a misunderstanding or a gap somewhere the organization. If there is no respond from the Minister in charge then proceed to the higher level MPs of the district get help from them write letters to them about your issue with MUIS. As a Muslim we just can’t have lost faith in Allah SWT just because MUIS doesn’t help us. It is a failure of management and this must be reported to the higher authority with concrete evidence not just speculating an uncertain news that can divide the our community.

  36. NOTHING NEW. HAPPENS TO ME & MY FAMILY & RELATIVES. KEEP SAYING THEY ALREADY REACHED THEIR QUOTA WHEN WE ALL KNOW HOW MUCH MONEY THEY HAVE YET WHEN WE APPROACH BUDDHIST OR CHRISTIAN ORGANIZATIONS, THEY HELP US 100% WITH NO QUESTIONS ASKED LIKE HOW THE MUSLIM ORGANIZATIONS WOULD ASK 1001 QUESTIONS….SAD BUT TRUE….

  37. BismIllah
    There is a way out n it comes from the TOP
    hajjah Halimah is only waiting to ask Minister in charge of Muslim Affairs Hj Masagos n Rich Muslim parliamentarians to follow her start donating to needy Muslims n do it publicly which is the reason for the Quranic mass regarding those who give in public n those who give in private . This should be followed by Muslim businessman such as Jalil, Capt Kassim , Salleh MARICAN , Dato Mohd Zain n former Minister Yaacob Ibrahim

  38. I feel so disappointed with the ill-treatment they give for the muslim community who really need helps.I wonder where did all the money goes from the muslim workers who contribute monthly?

  39. That’s the thing, in Singapore, it is deemed that you “should” know where to go to find help, but the channels are not really that known, esp to the less fortunate bcos it’s mostly online forms lah, must email lah, submit application online.. no money to even buy pc, means no access to all these online “help” = can’t be helped. Mosques, Muis all got outreach staff to go look for the needy, usually they go by neighborhood sectors, but either these staff do their job “cukup2 makan”, or heart is in the wrong place. So the needy end up gets no help. When they approach Muis or the mosques, they’re being slapped with all sorts questioning and forms on top of forms that’s typical of Singapore.. you need help? Here’s a hundred forms and questions to fill up until you feel like it’s ok lah I don’t need the help anymore. Sometimes can’t blame the staff also cos they’re merely dispensing protocols set by the higher ups, the money is not theirs to simply give out nor is it easy to obtain.

    People already in need of help, why can’t just help, then the formalities later?

  40. It happened to me too back in 2012 i was force to leave my company as i sustain slip disc due to work injury. At that point of time i had difficulties to find job i asked help from mosque and this staff can say, “u look fit go find a job y must i ask for financial help.” I just smile and said to the staff, “kak if im fit im well i also dont wish to see your face asking for help. Its not your money anyway im asking. I wont be shock you pass these remarks to other people who ask for help.” And just walk off. Till now muis send letter to donate or what ever wakaf they plaining to do i just crush the letter and throw it away. As i find it useless to have the religious body which have a doubt in helping their own kind. Also happen to my late father end up the church organisation offer a helping hand for financial assistance like food rations and some cash. So for muis let me say this, “sampai tua korang makan duit rakyat melayu tk aman kau nanti.”

  41. Firstly, we all must know what MUIS means;
    M= Majlis
    U = Ugama
    I = Islam
    S = Sesat.
    I have both my Daughter and son student loan application rejected because my race is Indian. I ask a friend that works at the Mosque, Is Prophet Muhammad SAW Malay.
    When Prophet Muhammad pray to Allah to save his UMMATTI are all this UMMATTI Malay only.
    They are very very hypocrite Muslim community. ALLAH AKAN KABULKAN DOA ORANG YANG DIANIAYAI.
    MAY ALLAH BLESSED ALL OF US, INSHAALLAH……AMEEN……

  42. Not surprised to me coz it happened to my late cousin wife 15th yrs ago!! Imagined in her saddest moment, no doubt she ws given $80 to survive w her two small kids at that time of period & the snide remarks the officers thrown at her!!!
    OMG i do not want to story further.
    Shes blessed now with her two children who are grown up & working now.

  43. Sorry to say this but i am not racist,not only MUIS,MENDAKI or any other malay organisations had this problem if we seek help from Comcare and our SOS is malay.. They always look down at us like a beggar..!To tell the truth,i myself,a muslim and i am also malay..

  44. Yes its a pity they dont help their own community.Im a cancer patient n my grandson is on probation.since i dont have a flat of my own my.grandson was placed at sant patrick hope house.no one from the muslim community came to help.brothers from the hope house help us .give my grandson pocket money for about 1year,gave him advice etc.We r touch by their kindness.till now eventhough we have our own rental flat they still contact my grandson.They took turn to visit my grandson when he was hospitalised for lung collapsed cos they know Im working on weekends. This is what we been through.

  45. MUIS… Majlis Ugama Islam Singapura. Not Majlis Ugama MELAYU Singapura. Hopefully the government can clarify & confirm this & help.

  46. Not new. I happens our salary monthly was deducted to mosque n mendaki fund automatically. Without our approval. Unless we opted out. That also have to get letter to opted out. Yet we can’t get help with them. That why i never get help from them i go sinda organisation.

  47. Its common to hear all these especially from the Muslim organisations. They received so much from the donations but only contributed too little for those who needs. Even if they gives rice supports, you can see those Rice have lots of the little walking creatures in there.
    To ask for other matters, you have to go round the loop ends up with dissapointment.
    Wat else to say… Sad!

  48. Something to be done in MUIS and Masjid organization. Too many politics in the management. Husband n wife working as committee in Masjid is a no no. But still happening.
    Mufti got nothing to do with this but CEO and high ranking people need to be changed or mindset change.
    If anyone wish to make wakaf or donations, I believe they will treat and pampered you till signing of.
    If your scoring of result is wonderful, Mendaki will approach and taking shares of your results.
    Wallahualam

  49. I’am sadden to hear about it. I have heard many cases that the MUIS turn their back to the needy. But we need to know that it is because of it staffs who refused to give help. I believe that the MUIS have their own system, but the issue is their own staffs have violated the system. The MUIS need to take action agains those who have violated the system when there is report agains them and need to reorganised the system… other thn that, we need to understand it is because of the people in an organisation and not the religion.. Islam did not allow muslims to turn away from the needy. Instead we are taught to help them and not neglect them. That is what our Prophet Muhammad (peace be upon him) had teach us.😊

  50. Its a shame for MUIS ! MUIS shld be a Muslim body to look after the welfare of the Muslims in S’pore, in line with the shariah. The zakat collection held MUIS kitty is to be disbursed for 8 asnaf. In the case of this couple, they are eligible, as they belong to 2 category asnaf i.e
    ., ‘people heavily indebted’ and ‘miskin’.
    MUIS shd fear Allah most instead of fear the non-Muslim Govt.
    As for the Mufti, fear Allah and akhirah and jahannam!

  51. This is 1 of the reasons i opted out from mbmf. Even asked for help and was turned down rudely.

    Prefer to donate directly. At least i know where my donation go to….

  52. I have been in tat situations way before. When i approached mosque, the officer ask me if really i have no food in the house to eat? I didnt even ask for cash, i just ask for food and need help for my aged mum (at that time) as she was dimentia and cant recall if she havent eat etc.. they came by my house, open the fridge and *wardrobe* to check if there are totally no food before they give us a *can food*. I am working at that time waiting for my 1st pay in few days time. My husband was in prison and i out to work after a long break. Only son just started his secondary school back then. Its really stress, and from there.. lesson learnt, when we r in need we will stand alone.. Even organizations need time to assist even in genuine situations. Sad.. really sad.. but thats my experienced.

  53. It could either be the entire muis system is rigged in such a way to retain $$ collected but don’t give or give peanuts to needy people OR the staff employed by muis are just a bunch of idiots who think they are Allah’s gift to the world. Sad to say so typical mulut melayu. Already can’t say anything nice to reject yet can give sarcastic comments. Super disgusting! Buat malu kaum melayu and Islam only! Wake your Fing idea la! Still. As a MUSLIM, I repeat MUSLIM organisation you should help in any way you can and not kow tow to you-know-bureaucracy.

  54. Assalamualaikum to those muslimin and muslimat. untuk encik k dan isteri, tak perlu sembunyikan atau rahsiakan nama masjid dan juga kakitangan yg biadab mak bapak kurang ajar tu.. sebab dalam hal ini, muis tidak bersalah. yg bersalah adalah kakitangan yg tk bertanggung jawab dan tak sedar diri bahawa mereka tu hanyalah pekerja. tapi berlagak macam founder. dorang tu cuma kuli aje. lainkali kalau jumpa binatang yg macam ni, jangan kasi muka. balun dorang habis habisan. kau rahsia kan nama masjid dan nama kakitangan yg terbabit tu buat apa. terus terang aje.. boleh kitorang kacau atau hamun binatang yg macam ni.. selalunye orang macam ni eh, yg tak sedar diri ni eh, biasanya mereka dikalangan anak luar nikah. kurang kasih sayang.. wallahuallam..

  55. I am a malay speaking/ malay educated Indian muslim. My dad passed away when I was 16. I have 3 younger siblings, at that time, my youngest sister was 5. I approached Mendaki n MUIS for help to continue my studies but was asked y I didn’t want to work since I had completed my ‘O’ Levels then… My mum was a full time housewife till my dad passed on. She started working to help me as well, bcos my 3 younger siblings need to be in school too.
    Finally, we got help from a Christian charity organisation, who gave us $300/mth for groceries. Another organisation gave $50/ mth to each of my younger siblings for their school expenses….

    Ironically when I started working, I had automatic deductions from MBF , Mendaki n Sinda!!! Not from the organisations that helped my family.
    How is that?!?

  56. My late friend approached MUIS for help to pay the ‘O’ level exam fees but was turned down. She was a single parent looking after 4 schol going children and 2 elderly sick parents. She had a lot of debt supporting her family. She also had grave health problem. Although I am a Muslim, I advised her to approach Loyang Temple. The temple graciously gave the exam fees and money to support her family. Since then I NEVER respect MUIS anymore. MUIS = MENYUSAHKAN UMAT ISLAM SINGAPURA!!!

  57. Saddening, unfortunately it is true. Happened to my family many years ago. My dad had stroke and my mom was partially blind due to diabetes. Both myself and my younger brother were still schooling at that time. Unable to pay for the housing loan and no money to even maintain our daily expenses, we went to MUIS to seek for help. The first question that they asked was ‘what is the size of our house’. Yes, we were staying in a 5 room flat. We were planning to downsize. The moment they heard ‘5 room flat’, their first response was ‘sell the house’. Didnt they know that it takes time to sell a flat. We left MUIS without a single penny in our hands (cash/cheque or even vouchers). That following week, the CDAC contacted us and offered help to us. Was so disappointed with MUIS back then. Ironically, when I first started working back then, without realizing, MUIS deducted monthly contributions from my salary. Funny how as a malay muslim, our salary was deducted automatically (you can choose to stop the deduction) yet when we asked for help, we were ignored.

  58. I am a single mother with 3 kids. Chinese MUSLIM. Guess what i was told on the phone when i seek advice? I should ask from Chinese Association. Shocking!!!!

  59. It is about time, MUIS to wake-up and go after to educate, verify and behavior of those in front line dealing with people.
    They are suppose to carry their duty with full of compassion and act in-accordance of your ISO standing order. Don’t alllow staff with such low mentality and not able to recognise humanity works to be in-front line.
    Don’t take for granted on such unhappiness amongst Muslim to your esteem organisation.
    My advise to MUIS:
    Please get your front line staff not to adopt “Mazmumah” aptitude…. Otherwise Rahmat and Redha Allah will shy away.
    MUIS is no class without Rahmatan Aalamiin….

  60. Assalammualaikum.
    Bila baca komen di dalam isu ini kan teringat sahabat saya minta pertolongan dari Muis dan badan2 Islam di Singapura.
    Suami kawan saya kemalangan di perbatasan antara Singapura dan Johore. Sekarang masih koma.
    Dia mempunyai tiga orang anak yang masa tu ada yang kecik dan semua masih sekolah. Minta bantuan dari persatuan kebajikan islam sini asik kena datang aja tapi selalu tiada jawaban untuk menolong dia. Sampai dah bertahun tunggu tapi tiada jawaban. Hampa dia. Akhir sekali dia minta bantuan dari persatuan bukan islam dan dapat pertolongan. Suami dia dah lebih dari sepuluh tahun koma dan di rawat hospital dari badan bukan Islam dengan tanpa banyak soal hingga sekarang.
    Yang menyedihkan hati saya ialah pekerja persatuan itu menjawab dengan sangat biadap bila kawan saya tanya bila badan islam boleh tolong dia?
    Pekerja itu menjawab tunggu sampai Mampos atau Mati itu lah cerita dari sahabat saya. 😭😥😪😠

    Sekarang saya tak pernah pun bayar zakat harta saya dengan Muis lagi. Saya memilih memberi zakit harta saya pada keluarga dan sahabat2 yang saya tahu akan kesusahan mereka.
    Inn Shaa Allah……

  61. Pls dont say asking for help… 2 yrs ago i was walking to back home as its 2am n i have no cash… while walking it started raining …. so as a muslim i seek shelter from the rain at masjid kassim…. a security came out n chase me out into the rain…

  62. I feel that most MUIS staffs have this entitled snob of an attitude. Like they are all divine, the most righteous, the role model for malay muslims. Well, I seriously beg to differ. Actually. This goes to all malay muslims la. The culture here, to judge those not so muslim, and the round up against a them attitude. Childish eh ulama2 Sekarang?

  63. MUIS is well known for their “holier than thou” attitude. Islam always preaches us to give sincerely to those in need without judging, as we never know what someone could be going through. On the contrary, based on personal experience – I find that our non muslim organisations are doing a way better job, eg CDC, Covenant, etc.. MUIS, perhaps you need to step down from your ivory tower and look around.

  64. Muis is controlled by Muslim is useless. Yes I have problem before and they cannot help at all. I already stop long time ago contributing even a small money to them. They are useless. How is it possible that a religious body is biase on such humanity. That is not Islam what they claim! If the Mosque could not help, you all think the Muis will help? Fark them. To good to be true that a good organization from the Christian community help me when I am down. Religion divide people but this particular religion divide their own Muslim people. Now you all Muslim stop telling me that I should not go against Islam as a religion. Stop telling me God will punished me! Cause I have been punished even I do good deed in the world to feed you. I actually left Islam in my heart as I was a Muslim before 5 years ago. And I am a free thinker since. I dare to think out of the box. I am a free thinker and I don’t believe in god. I believe in humanity good or bad. What ever races you are, you should not be treated the same way a Mosque employee or Muis employee is treating you. If you don’t practice what you preach you are an arsehole. Yes I have foul mouth and it is because of you Muslim organization. USELESS PRICKS!

  65. Last year, the Saudi Government told MUIS that they will allow additional places for Haj for Singaporeans.There is a queue of people waiting for their turn to do Haj. When I first applied I was told the waiting time for me was 30 years!!!!!. It would be logical (would you not agree) for MUIS in this instance to offer these additional places for those in the queue, but no it was given to others. I know of at least one MUIS official who got that additional place (there may be more?). To me this is CORRUPTION…and to think it comes from our highest religous authority. Reminds me of REM’s “losing my religion”

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